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What's New?

WHAT HAVE LEIGH FARNELL AND HIS COLLEAGUES BEEN UP TO LATELY?

Leigh Uses Perception Mapping and the Blue Rocket Sales Breakthrough System to Help The Cool Clear Water Company Blast Off to at least a 10% Increase.. No B.S..

Leigh Uses Perception Mapping to Help GPR Truck Sales and Service Blast Off

Leigh Goes Noah's on the Beach in Newcastle

Leigh Goes Back to ANZCO Foods

Leigh returned to beautiful NZ to work with the ANZCO team following up on the Innovation workshop of earlier this year.

The team has done a fantastic job with the nine Innovation Projects they worked on.

Extra sales, new products, new efficiencies and more satisfied teams were the results..

The added bonus... Leigh got to surf in the beautiful Mount Taranaki area... Surf Highway 45..

Will be back there again soon hopefully. (thanks to Beach Street Surf Shop for the board hire..)

Amcom Breaks Sales Records.. Board Over the Moon

Moorehouse Gives Subway a Best Ever Workout

I just got off the phone to SA and WA Master Franchisee Martin Koehne.

He tells me last weeks SA Franchise meeting was a BEST EVER.

Professor Mark Moorehouse closed the meeting with a powerful '10 R's to Outrageous Success in Subway' then MC'ed the Awards Dinner..

MORE... MORE... MORE... was the chant of the day..

Now for the WA meeting next week..

Leigh fires up GFR in Perth

Leigh worked with fast growing WA company GFR to take teamwork and innovation to the next level at Ascot Racecourse recently.

Managing Director Rin Rutherford was over the moon with the impact on positive ideas and suggestions for even more improvement at GFR made by the team.

Professor Mark Moorehouse also made another power appearance in a "unforgettable" opening and closing session.

Leigh and John helps Mal Emery Platiunum Members Sell More

Leigh and John recently spoke to over 200 of Mal Emery's Platinum and Centurion Members at the Melbourne Closed Door Mastermind session.

The key message was "if you want to sell more you better get better at selling."

Leigh and John outlined some of Blue Rocket's Science of Selling Skills to the group.

Many experienced business people came up after the session with the messsage....

"You're absolutely right... even though I have been in business for years.. I need to get better at face to face selling... And I need to get better at teaching my team how to get better at face to face selling.."

Some great insights and motivation for even the most experienced business person.

Leigh helps ANZCO FOODS Innovate in Christchurch

Leigh just worked with ANZCO FOODS in Christchurch at the Copthorne Hotel.

Managers and team leaders flew in from all around New Zealand for the 2 day Innovation Workshop.

Feedback was brilliant with all teams going back with Innovation Projects that will add huge sums (the amount is commercial in confidence of course) to the bottom line.

Thanks to Rob Archibald and Heather Burton for making it happen.

Also thanks to Rob for organising Leigh's surfing expedition to Sumners (thank goodness for the wetsuit)

Surfing in June keeps you on your toes in NZ..then the great day touring just some of the beautiful sights of Christchurch.

We hope to come back again and work with you guys.. and hear the success stories of the Innovation projects... plus get more of the team leaders involved in the Innovation Culture Process.

Visit Leigh's MySpace page at http://myspace.com/leighfarnell to check out Leigh's latest Surfing Photos and info or contact Leigh Direct. Is he really getting better at surfing and guitar or is he just dreaming??

Blue Rocket Causes Sales Blast Off at Diva

John and Leigh have created a wave of sales boosting across the Diva network.

Leigh has run Retail Sales Blast Off workshops in Sydney and Auckland.. and already the teams are raving about the impact on sales and motivation.

Melbourne, Adelaide, Brisbane and Perth are soon to follow.

Thanks to Edwina, Bianca and the team for making it happen.

Blue Rocket Causes Sales Blast Off at Cotton On

In association with our multi media production partners at Bold Communications, we have scripted, customised and produced a ground breaking Sales Training/ Sales Induction programme for Cotton On (the rapidly expanding high value, high fashion retail chain of over 100 stores).

The programme has had rave reviews and massive acceptance at store levels and sales are blasting through the roof..

Well done to JB, Katey and the whole team involved..

Leigh Creates Storm at McDonald's Owner Operator Conference Launch

Leigh travelled to Sydney to launch the McDonalds Owner Operator Conference to be held in Perth, March 2007. One minute he was on the big TV screen on his pushbike in Kings Park, Western Australia, the next, he was riding down the isle of the Concert Hall in Sydney..to a huge applause.. Organisers are expecting a record attendance at Burswood Entertainment Precinct in March.

Leigh Creates Breakthrough in Bangladesh for AkTel

Leigh went to Bangladesh to work with Chief Operating Officer Vijay Watson once more to facilitate more Breakthrough's for mobile phone carrier Aktel.

Aktel are presently number two in the market but with the series of Leaderhip and Breakthrough programmes run last week, Number One is now not too far away... Stand Up for the Champions.

Leigh is back in Bangladesh in November to conduct part two of the Breakthrough Programme.

Leigh Gets Bartercard Firing

Leigh is getting great results with the Sales Teams at Perth North and Perth South Bartercard.

The customised for Bartercard Sales Breakthrough Programme is based on the results of the recent Perception Map diagnosis.

Perth North recently had a record month and all teams are now even more motivated, focussed and skilled to reach and exceed sales and trading targets.

One sales athlete recently remarked, 'I have been going to sales seminars for over 20 years and this was by far the best... simply put and powerfully motivating..'

UPDATE: Bartercard Perth North went on to win the National Best Brokerage of the Year Award and Andrew Moore (one of the Perth North team) won Trade Broker of the Year....

MOOREHOUSE Shocks New Horizons Travel

Mark Moorehouse enthused and empowered the delegates at the New Horizons conference at Joondalup Resort recently.

Marky Boy outlined his 10 E strategy focussing especially on the power of E-Business and the B2B E-Future.

MOOREHOUSE GOES TO CARNAMAH

CEO of Shire of Carnamah Lee Farrell invited Marky Boy to Carnamah to help energise and empower the region to move to the next level of the sigmoid curve.

Some great ideas for moving forward with Tourism and Business Development were generated using Moorehouse and Leigh's 'out of the box' Innovative Thinking process.

Blue Rocket Blasts Off in the USA

Leigh and John hit the USA last month to work with the powerhouse team at Electric Visual in San Clemente, California.

Moorehouse opened and closed the conference to rave reviews and the whirring of video cameras and flash photography.. but the real power came when we developed a rock solid plan to continue to grow the company by 100% this year..

Well done to Bruce 'Bird' Beach and his brilliant team.. You ARE Electric.

See you in 2005 for more Electricity..

MOOREHOUSE WOWS MORTGAGE GALLERY CONFERENCE

Managing Director, John Bignall was over the moon after Moorehouse delivered the closing address at the Mortgage Gallery conference in Fremantle last month.

"Overwhelmed.." was John's response.

MOOREHOUSE WOWS TIME CONTI CONFERENCE

Amy Conti and her Real Estate team are rearing to go after Moorehouse motivated and challenged them to Evolve to the next level at the Vines Resort recently.

Leigh Farnell then ran a short team building, Synergy development workshop that has the team now including the elements of Leigh's Synergy Model in their new logo at Time Conti.

MOOREHOUSE WOWS ELECTRIC VISUAL EVOLUTION CONFERENCE

WOW!!! What a 2 day workshop at the Newport Mirage last week!!!

Jon Laurenson was bold enough to hire Leigh Farnell and John Blake of Blue Rocket Business Improvement to help him continue to grow the business EXPONENTIALLY..

Moorehouse opened the conference.. People were screaming MORE, MORE, MORE...

National Sales Manager Peter Dodd was wiping tears of laughter from his eyes then later in the workshop tears of joy as we mapped out new, innovative strategies to reach and exceed the NEW Sales Targets..

MOOREHOUSE WOWS AUSTRALIAN TIMESHARE HOLIDAY OWNERS CONFERENCE

Dear Leigh, A quick note to say thank you for doing such a wonderful job at the ATHOC conference for us. Des Wells called this morning and his feedback and general feedback from the delegates was that you were nothing short of brilliant. I’ve asked Des if he would mail us a letter by way of testimonial which I’ll forward on to you. It’s a pleasure to work with you – if all speakers had your “ let’s just get on and do it “ work ethic I’d have fewer grey hairs. Once again thank you- I really appreciate your efforts. Kind regards Susanne McClelland Senior Consultant Saxton Speakers Bureau PO Box 1295 Camberwell VIC 3124 Ph: 61 3 9811 3517 Fax: 61 3 9813 2366

PERCEPTION MAPPING MOVES AHEAD IN 2004

Perception Mapping is proving to be a powerful tool for management teams across Australia.

Pilot projects are being set in both the USA and Singapore.

We have also been using the system for fast tracking identifying key issues for Leadership Teams and their strategic planning.

Give us a call if you want more information.

MOOREHOUSE GIVES THEM MORE AT NORTH SYDNEY INSTITUTE OF TAFE

Professor Mark Moorehouse wrapped up the years Performance Development Initiative at NSI with a motivational session reminding the managers about their Mission Critical KPI's.

Institute Director Kevin Harris was so impressed he even donned Moorehouse's wig to build on Moorehoue's theme of 'thinking way outside the box..'

He was so impressed he said he wanted all 1200 staff to hear Moorehouse in 2004.

BLUE ROCKET SALES AND CUSTOMER SERVICE TRAINING

The Blue Rocket training with Brownies Surf and Fashion of Claremont has proven a hugely successful pilot project.

Sally Washer has reported not only is business far more profitable, but her life as owner has been made much easier with staff even more motivated and empowered to make decisions and free her up to move onto other projects.

Thanks Sally.

MOOREHOUSE GIVES THEM MORE AT ST. GEORGE BANK

Martin Barrett and David Grauaug of St.George Bank introduced Professor Moorehouse to their team at the Conference Dinner to build on the bank's RETHINK theme.

Moorehouse incited St. George people to not just think, but think different, then Rethink their rethinking to get ahead of their competition.

They now want MORE...

AMNET LIMITED CUSTOMER SERVICE CULTURE - July 2003

A message from Managing Director, Richard Whiting, after the Senior Management Briefing session as part of Phase One of the Customer Service Programme at Amnet.

'Leigh, I was very happy with the outcome of the meeting yesterday - all feedback was positive. The team is so enthusiastic about making this work - it has already made a difference - the issue now is to sustain it!

I would like to get some of your CD's for the guys to listen to - R Factor and the Breakthrough Management'

We now move on to work with the total staff team on further developing a high performance, customer focussed culture at Amnet.

Tenet Insurance Innovation Day - Singapore July 2003

Tenet Insurance Managing Director Stella Tan and her management team developed some brilliant ideas and strategies at the Phoenix Hotel in early July.

They plan to add approximately $2 million to company profitability from the ideas generated at the one day Innovation Workshop held in conjunction with our Singapore partners, Trend Consulting..

Project Teams are now working on these and more ideas to make it happen.

Watch out Singapore!

LOCKWOOD SECURITY PRODUCTS 'PRESENTATIONS THAT SELL' PROGRAMME - March 2003

By special request Lockwood asked Leigh to design a powerful, practical, 'hands on' Presentation Skills for Sales Teams Programme.

The two day programme proved to be a huge hit with many participants saying it was the 'best training they had been to in their twenty year careers.'

Assa Abloy is now looking to conduct the programme for their Sales Teams throughout Asia.

ROTARY DISTRICT CONFERENCE - March 2003

Professor Mark Moorehouse opened the Saturday morning session at Notre Dame University with delegates chanting MORE, MORE, MORE..

District Governor David Barton was overwhelmed with 'the Seeds of Love' that were generated in this short, sharp but powerful opening session.

Next day Leigh then facilitated a powerful learning experience in the form of a hypothetical on the topic 'To Join or Not To Join - that is the Question..'

Perth Rotarians will remember that conference for years to come..

JIM'S GET MORE... Franchisor Conference 2003

Jim's Franchisors experienced Professor Mark Moorehouse running a Business Development session focussing on Coaching and Supporting franchisees at the Vines in March.

There was plenty of positive energy generated and as one delegate said 'it was a fun, stimulating way to give me a bloody good kick in the backside....'

CITY OF STIRLING EXEC TEAM DEVELOPMENT - February 2003

Chief Executive, Lindsay Delahunty had worked with Grant and I before when he was CEO at City of Joondalup, and he wanted to develop strategy and exec teamwork to take City of Stirling to a NEW level of customer service, teamwork and performance.

The weekend workshop in the Swan Valley was a huge success.

Now for the next stage.

ACCLAIM INSURANCE BROKERS - SINGAPORE - Feb 2003

Anthony Lim and his team at Acclaim Insurance Brokers in Singapore were over the moon at the results generated from an afternoon 'Breakthrough Innovation' Workshop held at the Singapore College of Insurance.

After discussing Leighs 10 Breakthrough Foundations Strategies Acclaim developed 5 key strategies to move them way and above into the next 12 months.

Watch out competition - you will only see dust...

MINING PEOPLE INTERNATIONAL BUSINESS DEVELOPMENT - December 2002

Another great Business Development session reviewing the year 2002 and focussing on growth strategies for 2003 was held this month with Sue and Steve Heather and the MPI team.

The recruiting business continues to blossom and grow for this highly motivated and brilliantly led crew.

This is a photo of Steve and Kelly with Steve's new Farnell U tee shirt.

LOCKWOOD SECURITY PRODUCTS BUSINESS DEVELOPMENT - December 2002

Round 3 of the Lockwood Security Products Business Development Programme was conducted around Australia in November/December by Leigh Farnell.

Relationship Sales and Marketing were the key topics practiced with brilliant ideas and strategies being developed in all core industry segments to continue to increase sales over the next 90 days.

Many segments are up to 20% ahead of budget - so all are happy with the results.

ART GALLERY OF WA PROJECT MANAGEMENT AND INNOVATION DAY - November 2002

A fantastic 2 days was held with Cathy Roads and her team of 25 project team members and leaders at the Art Gallery of Western Australia.

Project Teams learnt new ways to bring projects in on time and on budget (as well as with less stress).

Countdown was again used as the key tool to increase the level of Project Management Literacy in the teams.

Cathy says her team is still buzzing with enthusiasm and ideas on how to make projects more fun and successful in the future.

INSIGHT ADJUSTERS GROUP - 'HANG LOOSE' BUSINESS DEVELOPMENT RETREAT - Shangri La - Sentosa Island. Singapore. November 2002

A fantastic 3 day programme of Business Development and Team Building was held at the beautiful Sentosa Island for Insight Adjusters Group.

Leigh Farnell and Grant Donovan worked with Managing Director, Mr. Nehemiah Neo Lian Sun and his team of 48 people to build the team, generate strategies to build productivity and profits and set goals for the next 12 months and beyond.

The Saturday night Kareoke and Awards Dinner was a fun, family affair.

LOCKWOOD SECURITY PRODUCTS PROJECT MANAGEMENT AND INNOVATION DAY - Tuesday September 24th

Leigh and SeeDO Discovery Learning Partner Victor Caune presented the project management simulation workshop COUNTDOWN to 45 Lockwood Change Leaders.

In a fun, fast paced, real life atmosphere, participants learnt key tools and systems to manage and fast track projects to be 'on time and on budget.'

For more information on Countdown and other brilliant Discovery Learning tools check out Paradigm Learning.

SINGAPORE COLLEGE OF INSURANCE, SINGAPORE INSURANCE BROKERS ASSOCIATION and SINGAPORE INSURANCE INSTITUTE hosted the ‘Leading High Performance Companies In Financial Services: How To Empower, Motivate, Lead And Build High Performance Cultures.’

‘Hey,both you guys did a great job at the retreat! Look forward to hearing from you. God bless you.’ Nehemiah Neo Lian Sun CEO Insight Adjusters Group

Leigh and Grant presented content that included: leadership, innovation, fun, golf, empowerment, teamwork and how to develop a high productive, high performing culture.

The Corporate Kareoke Dinner was a blast. Here is Leigh and President Anthony Lim in fine tune entertaining the guests.

LOCKWOOD SECURITY PRODUCTS SALES AND BUSINESS DEVELOPMENT

The past month has seen Leigh conducting Module Two of the Lockwood Sales and Business programme in Brisbane, Melbourne and Perth.

Teams practiced a range of key Sales and Business Development skills including Time Management, Generating More Face to Face Selling Time, How to educate clients as to the value of the products, handling objections and client problems and action plans to increase revenue and value to clients.

Bob Walsh, Sales Manager for WA was very complimentary saying it was the best training he had ever been involved with in his more than 25 years in the industry.

NORTON & SMAILES DISCOVERY DAY

On Friday September 6th Leigh conducted a Discovery Day Retreat for leading Perth Tax Lawyers Norton and Smailes. This was a return visit as he had conducted a similar day for the practice 3 years ago.

This is a picture of Daniel Fryer investigating his patterns of client management and time management... (you had to be there to get the linkage..)

Senior Partner Richard Norton remarked how the day had exceeded his expectations in learning, challenging and helping the team learn from each other.

Content included: personal development, marketing, client service, client problem solving, communications, systems improvement and generating new strategies to maintain the practice at the leading edge.

VET Managers of the Future at Sydney Institute of TAFE NSW - August 29th - 30th

Leigh and Grant conducted another successful Day 1 and Day 2 of the now famous 5 day VET Managers of the Future program.

Participants left re-energised and focused with another 15 brilliant innovation projects to impact culture, customer service, teamwork and leadership of change in the Institute. The results to date of the programe at Hunter Institute, New England Institute, South Western Sydney Institute and Sydney Institute have delivered over $700,000 in innovations, new developments and performance improvements.

Breakthrough Moving Forward Day with Lockwood Securities - August 28th

In association with Dr. Grant Donovan, Leigh facilitated a brilliant day of developing breakthrough strategies with the senior managers and executives of Lockwood Securities.

They developed new communication and business improvement strategies and project teams to impact 5 key strategic areas that participants said was one of the most motivating and worthwhile days of their careers.

Self Managed Teams Conference - Melbourne - August 26th and 27th

Leigh MC'ed and presented at the 10th Annual Self Managed Teams Conference in Melbourne, August 26th and 27th.

Rita Bailey, Director of the University for People at Southwest Airlines was the opening keynote. She provided a fantastic insight into the Secrets of a High Performance Culture. Leigh's workshop sessions on 'Business Literacy - Moving From The Attendance Mindset to a Business Mindset' and 'Learning - Building on Capacity: Out with Performance Appraisals and in with the Learning Plan' were great successes with the delegates.

The Corporate Kareoke Dinner at the Conference was a huge hit... One participants will talk about for a very (very) long time...

8th August 2002 - Web site launch

We officially made the Web site open to the public.

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